Faq

1. How do I place an order?

Simply browse our collection, select your favorite items, and add them to your cart. Proceed to checkout, enter your details, and complete your purchase securely.

2. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for a seamless checkout experience.

3. Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. Check our Shipping Policy for more details.

4. What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please visit our Returns & Exchanges page for instructions.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier's site.

6. What if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately at [email protected], and we will assist you with a replacement or refund.

7. How do I care for my accessories?

To maintain the quality of your headwear and brooches, store them in a cool, dry place and avoid exposure to moisture or direct sunlight. For specific care instructions, refer to the product description.

8. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible. We can only process changes before your order is shipped.