Shipping policy
1. Shipping Options
We offer a variety of shipping options to meet your needs. Available methods include standard shipping, expedited shipping, and international shipping. Costs and delivery times vary depending on your location and the selected option.
2. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Processing may take longer during peak seasons or promotional periods.
3. Delivery Time
Delivery times depend on the shipping method and destination:
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days.
- International Shipping: 7-14 business days (varies by country).
Please note that these are estimates, and delays may occur due to unforeseen circumstances.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier's site.
5. Shipping Restrictions
We currently ship to most countries worldwide. However, some restrictions may apply based on local regulations or customs policies. Please check your country's import regulations before placing an order.
6. Customs and Duties
For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the shipping cost and will be collected upon delivery.
7. Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses. If you need to update your address, contact us immediately at [email protected].
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and provide a replacement or refund if necessary.
9. Free Shipping
We occasionally offer free shipping promotions for orders over a specified amount. Check our website or subscribe to our newsletter for updates on current offers.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at [email protected].